We had quite a few visitors to our new Shanghai office on November 19, 2009, including Nora Neibergall, Cindy Urbaytis, Karen Collins, and KK Poon from Institute of Supply Management (ISM), Marcus Chao from Lean China, Tim Yeh and Kenneth Mao from Zheng Heng Industry, and Marty Komer from RT-Systems. Most of these visitors did not know each other. It just happened that they all came to visit us on the same day. In order to efficiently use our time, I proposed that we all go to Hyatt Jing Mao Hotel for lunch, which is one of the nicest places to entertain visitors in Shanghai. My dear friend Marcus asked, “How come you never took me to such a treat?” Well, I answered that it was simply extraordinary that, without planning, all these important people would gather at Logic Shanghai at the same time. It was time to celebrate and to see what we can do for each other. We reserved a room on the 86th floor at the Jiang Mao Club, where you have an extraordinary view of Shanghai. As the government of Shanghai prepares...

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